24/7 AI chat intake
An AI assistant that greets every visitor and gathers a complete intake, any hour of the day.
Most firms lose leads at the exact moment they're easiest to win: the first five minutes. Acceltra's AI assistant answers instantly, any evening, weekend, or statutory holiday, and holds a natural, text-message-style conversation that gathers everything your intake team needs.
It is always disclosed as an AI assistant, it never gives legal advice, and it makes exactly one promise to visitors: a lawyer will be in touch the next business day.
How it works
One question at a time
The assistant texts like a person: short messages, a single question per turn, no walls of text. Visitors finish the conversation instead of abandoning a form.
Structured extraction
While the conversation flows, a second model extracts structured fields in parallel: names, dates, contact details, matter specifics. What lands in your pipeline is data, not a transcript to re-read.
Deterministic qualification
Qualification rules run before the model ever composes a message, so triage decisions are consistent and auditable, not vibes.
Guardrails that hold
The assistant is engineered never to give legal advice, never to quote outcomes, and never to speak for a regulator. Intake, not counsel.
Goes well with
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