AI intake & practice CRM for Canadian law firms
The first impression your firm never misses.
Acceltra answers every visitor in seconds, day or night. It turns conversations into structured intake and hands your team a pipeline where nothing falls through.
24/7 AI intake
Your next client messaged at 11:47 pm.
Acceltra answered in one second. A calm, clearly disclosed AI assistant asks one question at a time, gathers the full story, and promises exactly one thing: a lawyer will be in touch next business day.
Every channel, one pipeline
Chat. Forms. Meta lead ads.
Every door into your firm lands in the same place, with the same structure, the same attribution, and the same follow-up discipline. No more CSV exports, missed inboxes, or sticky notes.
People decide
AI gathers. Your firm approves.
Every lead waits for staff approval before it becomes work. Your team reviews the full transcript, checks the conflicts register, and assigns the file to exactly one owner.
How it works
From a midnight message to a working file.
Capture
A disclosed AI assistant answers every visitor instantly, whether they arrive through web chat, a website form, or a Meta lead ad, and holds a natural one-question-at-a-time conversation.
Structure
The conversation becomes data as it happens: practice area, parties, matter details, contact info, and the full transcript, all with source attribution attached.
Approve & work
Your staff review each lead, check conflicts, and approve what becomes a matter. From there it's stages, tasks, and one accountable owner per file.
The platform
Simple to use. Deep where it counts.
Every part of Acceltra is built around one job: turning the people who contact your firm into well-handled files. Explore the full breakdown, feature by feature.
AI Intake
An AI assistant greets every visitor, asks the right questions one at a time, and turns conversations into structured intake, around the clock.
Channels
Web chat, website forms, and Meta lead ads all land in the same pipeline, with the same structure and the same follow-up discipline.
Pipeline
A pipeline built around how law firm intake actually works: approval before outreach, assignment, stages, and nothing falling through.
Matters & Practice
Practice-area-aware intake, matter records, party tracking, and a conflicts register. It is the legal layer generic CRMs don't have.
Insights
Volume, conversion, after-hours capture, and source attribution, so you know which channels pay and where leads stall.
Security & Trust
Canadian data residency, firm-level isolation, and role-scoped access designed around the duties law firms actually carry.
Every visitor hears one promise, and only one: “a lawyer will contact you next business day.”
No inflated claims, no legal advice from a bot, no pretending to be human. Honest intake earns trust for your firm and for us.
Security & trust
Confidentiality, engineered.
Canadian data residency
Application servers in Toronto, database in Canada. Client data stays in the jurisdiction your obligations live in.
Isolation at the database layer
Row-level security scopes every read and write to your firm. It is enforced below the application and verified by automated cross-firm tests.
Ethical walls inside the firm
Assignment-scoped roles mean staff see the files they are on, not the whole book. Offboarding revokes access immediately.
Honest AI, by design
The assistant is always disclosed as AI, never gives legal advice, and never speaks for a regulator. Guardrails are engineering, not policy hopes.
Read the details in our privacy policy.
Set a new standard for your firm’s first impression.
See Acceltra running on your own website. We’ll set up a live demo with your practice areas and walk your team through it.